I'm not sure I understand the question. However, if you're having technical difficulties with it, then your best bet is to click on the red "Feedback" flag and explain the situation there so that the tech support staff can help you. However, do NOT respond to any DMs in Telegram or Discord from people claiming to be "tech support assigned to your case". They're all scammers.
Can you help me understand it ?
Can I help you understand what, specifically?
I'd recommend checking out the link that I gave to xPark -- it walks you through both how it works and how to do it (as well as how to back up your KYC report so that you can import it if necessary). NexeraID, when it's fully released, is an ID solution that will incorporate TIDV, but it's going to be more than that -- check out the Deep Dive for NexeraID here: https://blog.allianceblock.io/nexera-nexera-id-deep-dive-ea58350686f3
Very important. Don't respond to any DM on telegram because they would start calling you now
Makes much sense. So the Nexera ID encompasses all
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