Hello, good morning! ☀️ I have some questions and would

Question

Hello, good morning! ☀️ I have some questions and would

like to know if there's a way to solve a problem. Two days ago, I made a withdrawal from a Faucet to the Bitcoin Cash address indicated in Nexo. The Faucet tells me that the transaction was successful, and I have a reference number, which looks perfect. However, the money didn't arrive. I've tried to get Nexo to clarify the issue with no success. The Faucet says that the money may have been lost due to a compatibility problem. So, if there were problems, why don't they reverse and return the coins to the Faucet? A definite answer isn't possible. Fortunately, it's not a large amount, but I'm concerned about how it's being handled. Has anyone had issues with withdrawals to Bitcoin Cash on Nexo? Is there no possible solution? I tried converting the address to the new format. I don't understand anything. I appreciate recommendations from anyone. Thank you. 🤔🙏

#cryptocurrency #english #nexo

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08.11.2023

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Alex Nexo / No support via DM · Accepted Answer

Alex Nexo / No support via DM

Do you have a ticket number associated with your case?

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6 месяцев назад

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Hello, good morning! ☀️ I have some questions and would

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