I click get verified and confirm on ledger, nothing shows up, I tried using brave also, what might be the problem?
With Brave, if you have "Shields up", you'll need to set them to "down" for this process -- see the guide I just posted for a walkthrough an a visual of how to set it up in Brave. : )
where to see the guide?
Have you read the guide in Fundrs, next to the Get Verified button. Very relevant to Brave and Hardware wallet users.
Here: https://docs.google.com/document/d/1WMhKcURQEp92M9zOMnres_G_zp_DROueHcC6iuSfK4E/edit and also available if you click on the "i" icon next to the "Verify/Get Verified" button in Fundrs. : )
I got "document scan failed", already change the lighting, no glare, focus on document, still got the same error :(
Try also placing it on a dark, even-toned background, if you aren't doing that already
I've also tried that, any other suggestion?
The only other thing I can think of is to check the framing of it, and make sure that it's square and regular in the camera. If you're taking the image at an angle, it might be distorting the result too much.
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