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For the NXRA KYC keep getting error getting id3 verification

even tho its a 2023 pdf bank statement for december ?

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Could I ask you to take a look at this guide: https://docs.google.com/document/d/1WMhKcURQEp92M9zOMnres_G_zp_DROueHcC6iuSfK4E - and tell me which numerical step is the last one you're able to do, and to confirm that "error id3" is the error message? And could you let me know what browser and wallet extension you're using?

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