to raise a bug/issue with you? Just email or do you use a special software? Or some online form? I'm looking at managing these issues and requests so it doesn't get overwhelmed or lost in inbox.
This is the moment you become more than a freelance coder. Setup a ticketing system and have a client portal they log into
You can Notion, Trello and similar apps
GitLab has a Helpdesk thing that people can email to and it opens issues in your project
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