suppor concerning cancelled promo code over a week ago and only response I got was the auto responder. I met all requirements, didn't get the bonus and didn't get any support. In my point of view there is no reason to use this app again.
I'm not Celsius support, but common mistakes or miss-understandings can be: Entering multiple promo codes and not know that order matters. Also that withdrawals are tracked. If you withdraw crypto before you enter a promo code - you have to replace that crypto to qualify for the promo. Only new, additional deposits, are accepted for promo codes. You can not withdraw one crypt, exchange it, then redeposit it for a promo code.
Unless... If I opened account from promo link (affiliate program) which gave me 50$ and I entered promo code BNB40 at the same time I should be rewarded for the same transfer twice in my opinion - I met all the requirements for BNB40 but opened accoint from affiliate link or not?
Support is shit soMetimes unfOrtUnAteLy ..
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