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Hi, I tried to send 20k usdc to an

external wallet.
Wallet address is correct and on ethereum erc20, address is white listed, so according to me all ok.
Got confirmation mail, confirmed, then later I realized that the transaction failed.
No error given, no transaction id assigned.
Tried to get more details from customer care at 1-866-463-5669.
Line is not operational.
Wrote an email to support, no reply after24hrs.
Tried to send 500 usdc, same procedure, it went through after 5 min.
Any idea what's the problem?
Just go an trying to send?

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You may connect with the Support via this form: https://support.celsius.network/hc/en-us/requests/new Or call the support line: 1-866-HODL-NOW (1-866-463-5669) Monday - Saturday 10:00 AM - 11:00 PM EST

Did you receive a ticket number at all?

Did you try the tx again?

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