Hi, I tried to send 20k usdc to an

Question

Hi, I tried to send 20k usdc to an

external wallet.
Wallet address is correct and on ethereum erc20, address is white listed, so according to me all ok.
Got confirmation mail, confirmed, then later I realized that the transaction failed.
No error given, no transaction id assigned.
Tried to get more details from customer care at 1-866-463-5669.
Line is not operational.
Wrote an email to support, no reply after24hrs.
Tried to send 500 usdc, same procedure, it went through after 5 min.
Any idea what's the problem?
Just go an trying to send?

0

09.03.2022

3 ответов

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Xineohp

Did you receive a ticket number at all?

0

09.03.2022

CGYAB89

Did you try the tx again?

0

09.03.2022

Xineohp · Accepted Answer

Xineohp

You may connect with the Support via this form: https://support.celsius.network/hc/en-us/requests/new Or call the support line: 1-866-HODL-NOW (1-866-463-5669) Monday - Saturday 10:00 AM - 11:00 PM EST

0

09.03.2022

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