Anyone here has any experience with customer support? My account

Question

Anyone here has any experience with customer support? My account

is suspended, I have filed a complaint but customer support hasn't contacted more than 2.5 weeks and customer care is saying they don't even know the issue, only thing they can do is forward the complaint that I called regarding a complaint plus there is no way to contact the department responsible for solving these complaints. 😕

0

30.04.2022

6 ответов

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Arjit Автор вопроса

K J
Have you spoken to them on the phone ?

Yes multiple times and was told that only thing they can do is forward my complaint to the department responsible for solving this and that I can't contact them directly

0

30.04.2022

dgod

Arjit
Yes multiple times and was told that only thing th...

after a month or so they'll ask you for an address and give your crypto back

0

30.04.2022

Arjit Автор вопроса

dgod
after a month or so they'll ask you for an address...

Anything is fine as long as I get my coins back😅

0

30.04.2022

dgod

Arjit
Anything is fine as long as I get my coins back😅

did you abuse the referral system and made 6 accounts with family id or somethin?

0

30.04.2022

Arjit Автор вопроса

dgod
did you abuse the referral system and made 6 accou...

Nope none of my family member is in crypto and due to harsh crypto tax rules here in India never tried making their account due to tax liability that it could incur

0

30.04.2022

K J · Accepted Answer

K J

Have you spoken to them on the phone ?

0

30.04.2022

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Anyone here has any experience with customer support? My account

6 ответов

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