I have other assets on the platform, but you can’t swap it to the asset collateral, what can be done? Anyone have had this issue?
loans@celsius.network
Best just to close it with USDT if you can. That’s what I did. Was quick and easy for me on the app (after scraping the money together of course 😖😖)
I sent 2 emails and they never responded
Yes but if I have ETH for example on Celsius and need to sell it into a stable for that purpose, can that be done?
How long have you been waiting for an response?
that's my problem exactly
get in touch with customer support. They should be able to handle that.
you mean they will allow me to swap?
Think about it legally. If you cant withdrawl how can they make you meet loan obligation. Everything is probably frozen while they access things.
a number of members here have already had their collateral liquidated. all the time the members tried to contact support but had no replies
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