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I got liquidated even though my account has enough BTC

to cover. No respond to emails for a week. Any tips to communicate with the company at this point?

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I’m so sorry to hear that. I almost got snipped but got lucky and got in contact over the phone. :/

How much was it, mate?

S- Автор вопроса
S
Dude I’ve been trying for a week :(

That was my first time talking to them since first trying on Wednesday

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I didn't need to talk to anyone. I deposited BTC and used the app to resolve the margin call. Perhaps I am not as worried as some others. I am no bankruptcy expert but if Alex says they have extra BTC and ETH and they have BTC mining supplying more BTC can't they get Ch 7 protection and when crypto rebounds the excess ETH an BTC should revalue and make depositors whole?

Stuart
I didn't need to talk to anyone. I deposited BTC a...

Can I set up additional collateral with deposited BTC? Please tell me how to do it in the app

Liam
Can I set up additional collateral with deposited ...

I had my cel BTC address whitelisted at an exchange. I transferred it in to add to the BTC in the app. About 10 minutes later the BTC was deposited and I clicked on loans which pops up the resolve margin call message. You select resolve and confirm it. You then get a confirmation message and a notice of the new margin and liquidation prices. You need sufficient BTC to get the LTV to 50% or it will not work.

I just let celcius liquidated my loan. I didn't dare to send more fund to top up or close my loan.

Alan
I just let celcius liquidated my loan. I didn't da...

it's tricky because if you took a loan at 25% LTV, you can risk losing a lot more collateral.

Mystery Meat
it's tricky because if you took a loan at 25% LTV,...

This is exactly my situation and if it comes that point I will just buy back with my loan amount and hold. Because There is no official statement about my collateral is safe

Zlem
This is exactly my situation and if it comes that ...

Not safe. Any more money you put in to Celsius at this point you should consider it lost. I'm mean this because you don't know how many funds they lost.

Exactly! Once the CME opens tonight the market should see a decent rebound. Current drawdown is due to a lack of liquidity over the weekend and the bears taking advantage of it.

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