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I can’t close a loan using my ETH in Celsius

wallet - I have enough to pay interest & principal? Any suggestions?

(Wanna close them in case ETH crashes again)

9 ответов

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Louisa- Автор вопроса

I did …3x already and even called hodl number. No one answered. They liquidated some of my loans already! 😰😰😰🥵 Still no response. Anyone received reply from loan team?

Louisa- Автор вопроса

9 am to 11 pm Mon to Fri. I called yday morning

Louisa
9 am to 11 pm Mon to Fri. I called yday morning

Ok, you should try again when they open. Ppl even saying waiting time was alot less then a couple of days ago. I haven't been in contact with them myself

Louisa- Автор вопроса
amv1981
Ok, you should try again when they open. Ppl even ...

Thanks. But it’s been 10 days 3 emails….really disappointing n frustrating

Louisa
I did …3x already and even called hodl number. No ...

I just called and they answer me. Please call again Customer Care 📞1(866) 463-5669 📆 Monday- Saturday 🕦 10:00 AM a 11:00 PM EST https://support.celsius.network/hc/en-us/requests/new

Louisa
Thanks. But it’s been 10 days 3 emails….really dis...

It appears some ppl in here have gotten hold of them quite easily. I understand your frustration, but keep trying

Louisa
I did …3x already and even called hodl number. No ...

Ya I got liquidated also but I didn't want to put more moeny in to pay off debt and loset All that on top

Louisa
I did …3x already and even called hodl number. No ...

Let's hope when things are back to normal they restore the liquidated loans, maybe they'll keep users that way

Call or email them and they may be able to arrange it

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