I can’t close a loan using my ETH in Celsius

Question

Celsius Community

Louisa

I can’t close a loan using my ETH in Celsius

wallet - I have enough to pay interest & principal? Any suggestions?

(Wanna close them in case ETH crashes again)

0

25.06.2022

9 ответов

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Louisa Автор вопроса

I did …3x already and even called hodl number. No one answered. They liquidated some of my loans already! 😰😰😰🥵 Still no response. Anyone received reply from loan team?

0

25.06.2022

Louisa Автор вопроса

9 am to 11 pm Mon to Fri. I called yday morning

0

25.06.2022

Louisa Автор вопроса

amv1981
Ok, you should try again when they open. Ppl even ...

Thanks. But it’s been 10 days 3 emails….really disappointing n frustrating

0

25.06.2022

Araceli

Louisa
I did …3x already and even called hodl number. No ...

I just called and they answer me. Please call again Customer Care 📞1(866) 463-5669 📆 Monday- Saturday 🕦 10:00 AM a 11:00 PM EST https://support.celsius.network/hc/en-us/requests/new

0

25.06.2022

amv1981

Louisa
Thanks. But it’s been 10 days 3 emails….really dis...

It appears some ppl in here have gotten hold of them quite easily. I understand your frustration, but keep trying

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25.06.2022

jonononon

Louisa
I did …3x already and even called hodl number. No ...

Ya I got liquidated also but I didn't want to put more moeny in to pay off debt and loset All that on top

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25.06.2022

zigzog

Louisa
I did …3x already and even called hodl number. No ...

Let's hope when things are back to normal they restore the liquidated loans, maybe they'll keep users that way

0

25.06.2022

Paul C

Call or email them and they may be able to arrange it

0

25.06.2022

amv1981 · Accepted Answer

amv1981

Louisa
9 am to 11 pm Mon to Fri. I called yday morning

Ok, you should try again when they open. Ppl even saying waiting time was alot less then a couple of days ago. I haven't been in contact with them myself

0

25.06.2022

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I can’t close a loan using my ETH in Celsius

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