I had yesterday and get on with living your life https://docs.google.com/document/d/1U0zkLnel9VIdOuJxHmqzNADLkf8ZN-_WYRow0TXYuP4/edit?usp=sharing
Can you post screenshots instead?
what was the original email about?
I wanted an update, but it could have been about anything probably, I think this is just a standard reply. Try writing to support and see if they send it to you
I received the same reply over a week ago, when I asked them if they could guarantee that I'll see my BTC again if I pay down the loan before it's getting liquidated
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