It all depends on how you build the logic. There are public channels to which 2 or more users can be connected. It is possible to make private channels to which users will gain access depending on the conditions. Accordingly, if you want to create some process for the user in the backend, when creating the process, you can store the user ID to which it belongs and further provide access to the channel if the authorized user has the same ID as the process.
I will make the channel name dynamically with the usrid and will subscribe the channelname as per as the user login
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