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I have the same email on Coinbase and Celsius why

did I get this email?

<<You are receiving this email because no Coinbase account was found matching the details on file for you. As such, Coinbase was
unable to complete your claim distribution.>>

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Was this from their support?

Billys-Nakis Автор вопроса
Billys-Nakis Автор вопроса
AGRAND
Was this from their support?

Do I have to do something?

what more does that email say?

All the info are the same at both side? Your name is it also the same?

Billys-Nakis Автор вопроса
Billys-Nakis Автор вопроса
Billys Nakis
screenshot

Did you input the secondary email which is different from your main one?

Billys-Nakis Автор вопроса
Billys Nakis
No I have left the same email

Did the information of both your Celsius and coinbase accounts match?

Billys Nakis
No I have left the same email

Ask Stretto for support then, so strange

Billys-Nakis Автор вопроса
Billys-Nakis Автор вопроса
Billys Nakis
do i just email them?

https://celsiusdistribution.stretto.com/support/tickets/new

Billys-Nakis Автор вопроса

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