Guys i am researching on a way to work with

Question

Guys i am researching on a way to work with

tickets, by taking the tickets checking the intent of what is being asked, currently i am scanning a sequence of phrases to check , what other ways can you suggest?

0

08.05.2024

6 ответов

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Jass Автор вопроса

Mr Thieves
can you explain what do you mean? (sorry it's beca...

so they have a ticket system that they manually check what the client is asking, but some of them mails are about very specific things ,like "my invoice isnt generating but order placed" so i have to get those mails with order ids to send them back automated emails about their order status

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6 месяцев назад

Mr Thieves

Jass
so they have a ticket system that they manually ch...

so you want automate some of them?

0

6 месяцев назад

Jass Автор вопроса

Mr Thieves
so you want automate some of them?

yes , based on some words, and some predefined events, - order received but invoice not generated - order not placed etc etc i want to build a system that we can modify too

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6 месяцев назад

Mr Thieves

Jass
yes , based on some words, and some predefined eve...

i never done something like this. 1. first option is ML.Net in other word AI. i think it's best option but i think hardest one.

0

6 месяцев назад

Jass Автор вопроса

Mr Thieves
i never done something like this. 1. first option ...

ai mol for this purpose would be overkill , but i will look into some tools, currently trying ML thoo, they have put me into RND its fun untill its not lol

0

6 месяцев назад

Mr Thieves · Accepted Answer

Mr Thieves

can you explain what do you mean? (sorry it's because of my english that i don't under stand it)

0

6 месяцев назад

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