Can you post new and good news on the channel

Question

Can you post new and good news on the channel

sooner? I feel that the work is not making any progress, while bad news is being published in all the media
Now 24 hours have passed and users are questioning the issue of hacking.
Published information that the wallets are empty one to three days before the hack!
Please don't make us suffer

0

13.09.2023

24 ответов

53 просмотра

Osi

https://t.me/CoinEx_Announcement Kindly follow updates on the announcement channel

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13.09.2023

AЯΞF ️ Автор вопроса

Osi
https://t.me/CoinEx_Announcement Kindly follow u...

So it means that there is no new news from 7 hours ago until now?!

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13.09.2023

Osi

AЯΞF ️
So it means that there is no new news from 7 hours...

We're working on the sidelines. We have to take our time and review what happened. We can't just publish unverified news. Once there's an update, it will be sent to the announcement channel

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13.09.2023

AЯΞF ️ Автор вопроса

Osi
We're working on the sidelines. We have to take o...

By the way, the request of the users is that you should not work on the sidelines Now you are accused, you will be more suspicious by hiding the events Give at least one happy news Or share your thoughts with users Following the news from other channels is more harmful to you because they may not tell the truth

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13.09.2023

Abdulkhalid🇪🇬

Osi
We're working on the sidelines. We have to take o...

please tell me i have my funds in coinex really important when withdraw will open

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13.09.2023

Siracoos

Abdulkhalid🇪🇬
please tell me i have my funds in coinex really im...

Withdrawals will resume as soon as the hacker addresses are fully identified and isolated after “a thorough review”

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13.09.2023

Osi

AЯΞF ️
By the way, the request of the users is that you s...

Alright, I'll report to the team. Thank you

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13.09.2023

Abdulkhalid🇪🇬

Siracoos
Withdrawals will resume as soon as the hacker addr...

thanks legal people's funds safe ?

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13.09.2023

SÍmon

Siracoos
Withdrawals will resume as soon as the hacker addr...

is there a proof of reserve?

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13.09.2023

Osi

Abdulkhalid🇪🇬
thanks legal people's funds safe ?

Yes

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13.09.2023

Osi

SÍmon
is there a proof of reserve?

Yes Here's a link to it: https://www.coinex.com/en/reserve-proof

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13.09.2023

Abdulkhalid🇪🇬

Osi
Yes

hope thanks

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13.09.2023

SÍmon

Osi
Yes Here's a link to it: https://www.coinex.com/...

This snapshot was taken one month ago. Is there a today's proof of reserve?

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13.09.2023

Siracoos

SÍmon
This snapshot was taken one month ago. Is there a...

You can check any wallet in the explorer

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13.09.2023

E.B H

Dunno about you but I've been suffering since last night. No food, no sleep no fun. My life is ruined. The thing is not questioning the CoinEx team's efforts, the thing is questioning the team themselves. That's what scares the shit out of us all. It may not matter to those who say "Be patient, I trust CoinEx" because they either have nothing on the exchange or only 20$ and losing that in case CoinEx collapses(God forbid) won't affect their lives. It's us who are suffering because for some reason our life savings are on the line right now. It's been a day and the only thing we see from their channel is 3 messages about tracking the hackers addresses. The team needs to act faster and work harder or they will lose us as costumers.

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13.09.2023

E.B H

Osi
Alright, I'll report to the team. Thank you

He's right. 6 years of trust will fade away in one day of withdrawal suspension. It's not that easy to build reputation as I know Coinex worked so hard since 2017 but by suspending withdrawal services, they're losing trust in many costumers. At least they should open withdrawal services for like 12 hours or a day and give the users the right to stay or leave! They cannot have us here by holding our assets hostages. If they give us that choice, they'll gain that trust again. The trust that's lost now! Please send ny message on behalf of many users to the technical team and CoinEx and be our voice! our message is : " Please open withdrawal services for 12-24 hours and give the users the right to stay or leave, then once the 24 hours is over, you can suspend the withdrawal services and work on these issues. This way, after opening withdrawal services, even there will be people who will stay because they will trust you again because at the moment, you are the suspect in our eyes, not the hackers" Please send it to the team. Thanks

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13.09.2023

Combot

E.B H
He's right. 6 years of trust will fade away in one...

📢CoinEx specialists will be ready for you and all requests will be handled within 24 hours.⚡️ 🛡️Anyone DM you first is scamming! ❓Having issues with your account? To Contact Customer Support ✅ Submit a ticket👉 support.coinex.com/hc/requests/new ✅ Email us at👉 support@coinex.com ✅ Talk to us on Twitter DM👉 twitter.com/CoinExCS

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13.09.2023

Strike

E.B H
He's right. 6 years of trust will fade away in one...

Agree

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13.09.2023

Sam

E.B H
He's right. 6 years of trust will fade away in one...

Please exercise patients my friend. Withdrawals will soon be open, and users who wish to withdraw will be able to do that. The team is working tirelessly to avoid situations like this in the future.

0

13.09.2023

E.B H

Sam
Please exercise patients my friend. Withdrawals wi...

How do you know? Are you the team to speak on their behalf? If you're not, then kindly, shut it.

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13.09.2023

d qy

Sam
Please exercise patients my friend. Withdrawals wi...

How long is Soon?🙈

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13.09.2023

Siracoos

E.B H
How do you know? Are you the team to speak on thei...

There is only one important thing: Your assets are secure and untouched. Affected parties will receive 100% compensation for any loss due to this breach.

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13.09.2023

E.B H

Siracoos
There is only one important thing: Your assets ar...

I really hope so. The team needs to give us a choice after this catastrophic event, stay or lose. That will build trust again. Maybe, I will decide to stay if they give us 24hours time to stay or leave. They can keep working on whatever they're doing after 24 hours deadline is over. Please tell the team this. Copy pasting won't build trust that's already lost. People want to withdraw, on the contrary, there are people who want to have their frozen assets deposited on their spot account.

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13.09.2023

Combot · Accepted Answer

Combot

📢CoinEx specialists will be ready for you and all requests will be handled within 24 hours.⚡️ 🛡️Anyone DM you first is scamming! ❓Having issues with your account? To Contact Customer Support ✅ Submit a ticket👉 support.coinex.com/hc/requests/new ✅ Email us at👉 support@coinex.com ✅ Talk to us on Twitter DM👉 twitter.com/CoinExCS

0

13.09.2023

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