📢CoinEx specialists will be ready for you and all requests will be handled within 24 hours.⚡️ 🛡️Anyone DM you first is scamming! ❓Having issues with your account? To Contact Customer Support ✅ Submit a ticket👉 support.coinex.com/hc/requests/new ✅ Email us at👉 support@coinex.com ✅ Talk to us on Twitter DM👉 twitter.com/CoinExCS
No. CoinEx services are not available for users in USA, Canada (Alberta), China (mainland) and UK.
You say Canada, Alberta ONLY? Or all of Canada (Ontario, British Columbia, Quebec, etc..) ?
Hello admin? Is it all of Canada thats Coinex is not available (including Ontario, British Columbia, Quebec, etc..) ? Or ONLY Alberta?
📢CoinEx specialists will be ready for you and all requests will be handled within 24 hours.⚡️ 🛡️Anyone DM you first is scamming! ❓Having issues with your account? To Contact Customer Support ✅ Submit a ticket👉 support.coinex.com/hc/requests/new ✅ Email us at👉 support@coinex.com ✅ Talk to us on Twitter DM👉 twitter.com/CoinExCS
Existing restrictions is just about the province of Alberta
Thanks for clarifying. I'm not in Alberta, so i'll go ahead and register. Thanks
Can you plz send me a link for registration or app download? Thanks 🙏
/register
Hi admin, what is the "TOTP Verification" for the security authentication? Can you please explain? Is it absolutely required, or is the email verification sufficient enough?
TOTP is an algorithm that computes a one-time password from a shared secret key and the current time, an example of a hash-based message authentication code (HMAC). Commonly seeing as Google Authenticator, extra security layer will be added once it's enabled. If your Google Authenticator is lost or unavailable, please refer to the following methods: 1. Manually reset How to Reset/Change TOTP Authentication? 2. Submit a ticket to CoinEx support to find it back Note: For security reasons, the withdrawal function will be temporarily unavailable within the 24 hours after resetting Google Authenticator.
@Sanajodao02 have you now gotten clarity?
I'll go and try to setup the TOTP verification. Is it absolutely needed? Why do we need to do this? Is it for withdrawals or for trading or something?
It provides an extra layer of security for your account
I see. I finished setting up both my email verification and TOTP verification. I should be fine to begin trading now? Or is there more KYC stuff to setup also? Like identity verification, address verification, and stuff?
You don't need to pass KYC to Deposit, Withdraw or Trade on CoinEx. The only limitation is the Daily Withdrawal Limit of 10,000 USD.
You can trade without KYC. The only limitation is the Daily Withdrawal Limit of 10,000 USD.
Ok i understand. I submitted my ID verification and it will take 1-3 days for auditing. In the meantime, i will start my trading. Thank you! 🙏
You're welcome. Welcome to the CoinEx family! Cheers 🥂
Hello, do you open dzoo token withdrawal services?
Yes, withdrawal service of DZOO is suspended due to wallet maintenance. You can enable the withdrawal resumption reminder to get updates.
Hi admin, i'm confused. Just yesterday we were talking and you confirmed to me that only the region of Alberta in Canada is restricted, but the rest of Canada is not restricted. So i registered and they even approved my KYC ID verification. And today i tried to sign in, and there is a message that says that Canada is restricted. What is this?
📢CoinEx specialists will be ready for you and all requests will be handled within 24 hours.⚡️ 🛡️Anyone DM you first is scamming! ❓Having issues with your account? To Contact Customer Support ✅ Submit a ticket👉 support.coinex.com/hc/requests/new ✅ Email us at👉 support@coinex.com ✅ Talk to us on Twitter DM👉 twitter.com/CoinExCS
You don't need to pass KYC to Deposit, Withdraw or Trade on CoinEx. The only limitation is the Daily Withdrawal Limit of 10,000 USD.
Kindly contact support via http://support.coinex.com/hc/requests/new
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