If possible, can we roughly agree on a deadline for resolving the problem?
For added security, deposit & withdrawal services are temporarily suspended and will resume post a thorough review. All the pending deposits that are made during the suspension period will be credited to your spot account once the services are resumed
Is our personal information given to coinex exchange is safe ??
There is no need to panic. The team has reassured us that our money is fine. It is only a matter of time and they are keen on the safety of our money.
Yes. All those details are safe. No personal details were leaked. Only some CoinEx hot wallets were affected in this incident
And also the longer it takes, the more people lose faith in this exchange. I swear. Even when they solve the issues in a day or two, there will be a huge number of users who will withdraw the moment they can and that will destroy the exchange because 2 days in crypyo are like two years, that's alot. There are daytradsrs, people who have clients and trusted Coinex mire than Binence and MEXC, they make thousands transactions every single day. They'll lose many users if this withdrawal/deposit suspension takes one more day and they do not let us have access to our funds today. Time is not on their side or in their favor. Mods and Admins of Coinex need to let users have access to their funds today. Because if it takes one more day, can you imagine how devastating it will be on many users and also this exchange? Just my two cents
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