or withdrawal
The team is actively working to activate all public chains as soon as possible. Please refer to our official Fees Standard page https://www.coinex.com/en/fees?type=deposit For future updates on deposit & withdrawal resumption.
The team is *listing* new tokens before they've reopened deposits/withdrawals on others. This is not acceptable. Also, what does this unannounced pop up mean?
Web version: [Assets] > [Spot Account] > [Withdrawal] App version: [Assets] > [Spot] > [Withdrawal] You can select the corresponding coin and withdraw the asset to other platforms, cryptocurrency wallets or to other CoinEx account. Before making a withdrawal, please go to the recipient platform to generate a deposit address first, and paste it to the withdrawal page to ensure a safe transfer. How to Withdraw Crypto from CoinEx Account? If you cannot receive the withdrawal confirmation Email, you can manually fix the problem by adding the Email to the whitelist. How to set up your whitelist for CoinEx Emails? Note: For security purpose, the withdrawal confirmation link sent to your Email will remain valid for ONLY 30 minutes. The withdrawal system will automatically cancel and return the balance to your account if the withdrawal is not confirmed within 24 hours.
Due to regulatory requirements, we are sorry that CoinEx will no longer provide services to UK citizens or residents. We fully respect the laws and regulations of all jurisdictions and strictly operate our business under local laws. Therefore, we kindly recommend you access CoinEx in compliance with local laws and regulations. Thank you for your support and understanding.
Why was this not announced in advance? And how could people remove their assets from CoinEx when withdrawals of many coins/tokens is suspended (even though CoinEx have found the time to list *new* tokens)?
Our team is building up validation points and synchronizing across various public chains. Each chain possesses unique characteristics and technological challenges. Due to the intricate nature of configuring these validation points on different public chains, and the intricate complexities involved in building up these validation points for various public chains, it will take time to resume deposit & withdrawal. For future updates on deposit & withdrawal resumption, please refer to our official Fees Standard page & our social media channels.
Hello, have a good time I have forgotten my password. I forget the password, but the code is not sent to my email
Please answer me
Please keep trying. If it persists, please kindly submit a/ticket to the support team
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