Hi, I'm not aware of any problem. what's your zealy account?
i participated in a giveaway campaign and won 100 near prizes, i followed the kyc request and filled out the form on Fractal, but many days have passed, the reward still hasn't been sent, my new zealy is sang99754
got it. Our team reached out to you about the prize on Twitter correct? the message sent by the team mentioned: 1. you need to do KYC (Fractal) AND 2. a form from IRONCLAD. 3. After you done both, you will receive a reward agreement. Seems like you haven't done STEP 2 to proceed to STEP 3. Please read the message sent to you again and follow the instructions.
They will send it soon, I trust Near team deliver as promised
I submitted the form on the 19/10 sir
I filled it out and sent it
Noted. I will relay this to the person in charge. Please be patient since this process is handled by another department, we will need to check internally to get back to you. Will try to get some information for you next week.
But please check your mail box even spam folder. the reward agreement will be sent to the email address you submitted
By whom, sir, and what form does it take?
The email will say Community Reward Agreement. If you haven’t received it yet, give it a few more days. Please note that the team doesn’t work on weekends so it has only been 3 days since you completed your ironclad form
And btw I’m a woman
It's been 6 days , I still haven't received the email. Do I have to resubmit the form?
please don't count weekends. You cannot expect people to work on the weekends.... If you have submitted the form. there is no need to resubmit
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